Applying for food stamps in Texas can be quite a chore, according to a new state auditor’s report.
Need to ask a basic question? Forget the phone. Workers often don’t have time to answer questions by phone and their voice mailboxes tend to be full, the report says.
Instead, applicants “make unnecessary trips to a local office, in which they sometimes sit for hours just to ask a question or submit a document,” says the report released Tuesday by State Auditor John Keel.
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