In the fall of 2007, Texas RioGrande Legal Aid started getting complaints on its voicemail system from clients that it
had no record of in its files. Around the same time, people began showing up at its offices in San Antonio, El Paso,
and Austin asking for attorneys who didn’t work for the organization. “That is how we realized what was going on,”
says Cindy Dyar, an Edinburg, Texas based staff attorney with Texas RioGrande Legal Aid. “It wasn’t a mistake.
People weren’t getting confused. They were getting scammed.”
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